Customer Service Representative Job at UGM WISCONSIN, Oak Creek, WI

dlo5eXdxRUVMVU8xVU5jZ0cxcHc3dStIcGc9PQ==
  • UGM WISCONSIN
  • Oak Creek, WI

Job Description

Pay: $17.00 - $19.00 per hour

Job description:

About Company:

Founded in 1999, UGM Surfaces is one of the most successful natural stone and engineered surface suppliers in the United States. UGM currently boasts over 600,000 square feet of stone gallery and showroom space, with locations in Chicago IL, Detroit MI, Cleveland OH, Milwaukee WI, St. Louis MO, Omaha NE, and Minneapolis MN. UGM specializes in providing the highest quality and largest selection of stone products to meet the needs of builders, contractors, fabricators, retailers, architects, interior designers, and tile distributors from around the United States.

About the Role: We are seeking a highly motivated and skilled Customer Service Representative to join our team in Milwaukee, MIL. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your main goal will be to ensure customer satisfaction by addressing inquiries and resolving issues in a timely and efficient manner. You will be working in a fast-paced environment, where you will be required to handle customer accounts, process orders, and respond to customer inquiries via telephone and email. Your positive attitude and problem resolution skills will be essential in this role.

Minimum Qualifications:

  • Excellent verbal and written communication skills
  • Strong problem resolution skills
  • Ability to work in a fast-paced environment
  • Experience in telephone customer service
  • Ability to handle customer inquiries and process orders

Preferred Qualifications:

  • Experience in the Stone & Granite industry
  • Bilingual in English and Spanish

Responsibilities:

  • Responding to customer inquiries via telephone and email
  • Processing customer orders and managing customer accounts
  • Resolving customer issues in a timely and efficient manner
  • Maintaining a positive attitude and providing exceptional customer service
  • Working in a fast-paced environment and meeting performance targets

Skills:As a Customer Service Representative, you will be utilizing your excellent verbal and written communication skills to respond to customer inquiries via telephone and email. Your problem resolution skills will be essential in resolving customer issues in a timely and efficient manner. You will be working in a fast-paced environment, where you will be required to handle customer accounts, process orders, and respond to customer inquiries. Your positive attitude and ability to maintain a professional demeanor will be crucial in providing exceptional customer service. Bilingual skills in English and Spanish are preferred, as it will enable you to communicate effectively with a wider range of customers.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Job Tags

Hourly pay, For contractors

Similar Jobs

Boston Scientific

Medical Device Assembler I Job at Boston Scientific

 ...requires proficiency in communication and understanding of English, including reading work instructions to consistently build defect free medical products. Requisition ID:633430 Minimum Salary: $30,056 Maximum Salary: $51,064 The anticipated... 

Goldberg Segalla LLP

Sr. Accounts Receivable Manager Job at Goldberg Segalla LLP

 ..., we operate as one tight-knit and highly collaborative team.Goldberg Segalla has an immediate opportunity foran Sr. Accounts Receivable Manager in its Buffalo office. This position is eligible for hybrid work. POSITION SUMMARY: This role extends beyond operational... 

RoadSafe Traffic Systems

Barricade Driver - CDL Class A Job at RoadSafe Traffic Systems

 ...Barricade Driver - CDL Class A Title: Barricade Driver Classification: Non-Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in... 

AmeriCorps at NCOE

AmeriCorps After School Youth Mentor - Napa Job at AmeriCorps at NCOE

 ...$3,697.50* upon completionof service, which can be used to pay for educational expenses or to repay qualified student loans. ~ Health Benefits - Inquire if interested in options.~ Eligibility for CalFresh (CAs food stamp program)~$250 Moving Stipend... 

Continuum Advantage LLC

Technical Support Specialist Level 1 Job at Continuum Advantage LLC

 ...preferred; completed college coursework in conjunction with work experience will also be considered Current knowledge of computer...  ...any other protected characteristic in accordance with applicable federal, state, and local laws. PI4f0ecf22f882-30492-41478828...